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HDR Sports

Your premier destination for professional cricket bats, balls, protective gear, and match accessories.

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Refund Policy

CRICKET GEAR STORE RETURN & EXCHANGE GUIDELINES


  • We will gladly accept any undamaged and unworn cricket products within 7 Days of purchase for a refund or an exchange.
  • Customer needs to return the parcel through any courier on their own expense to our address.
  • Delivery Charges will not be refunded.
  • Refund requests will be processed within 2-3 working days after receiving the returned products.
  • For any query, Whatsapp Us (+92) 339 0045542 or email contact@cricketgearstore.com.
Steps to follow
1

Repack Parcel

Make sure that the item should be packed safely. Damaged items will not be accepted.

Write Information: Your name on the order by which you placed your order, your phone number and further details of order like Order ID.

2

Ship to

Customer needs to return the parcel via traceable delivery i.e. courier (TCS, Leopard, Swyft, M&P) or registered post on his own expense to the following address:

Name : Cricket Gear Store Returns Department
Address : House # 12, Street # 5, DHA Phase 6, Karachi, Pakistan
Telephone Support : 03390045542 ( 10:00 AM to 5:00 PM Monday – Saturday )
3

Wait call from our customer care

When we receive your parcel, our representative will call you, and then we will exchange/ refund you in 2-3 days.

For Cricket Gear Refund Policy

CRICKET GEAR INSPECTION GUARANTEE:

  • Bats must be returned un-used, un-knocked, and in original condition with original stickers/tags attached.
  • Balls, Pads, Gloves, Helmets and other gear must be unused and in original condition.
  • All cricket gear is quality checked before dispatch from our end.
  • In case of a defective or damaged product sent from our end, Cricket Gear Store covers full replacement shipping charges.
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